Adding Voicemail to VoIP to Help Put You in Business

Recently, we talked about the cost savings VoIP can provide to small-business owners and entrepreneurs. But to make the switch to VoIP as seamless as possible requires figuring out how to manage all your telephony needs. One of the most relied-upon pieces of any business phone system is voicemail, and our interactive voice response software, IVM, will make sure you have all your bases covered.

IVM Voicemail Software can be used to create a custom answering solution for everything from a single-user solution to a multi-line corporate system with thousands of voicemail boxes. Create as many voicemail boxes as you need with the option to check voice messages through an internet access page, by remote call-in access, or have messages sent to an email address as an audio attachment.

And it doesn’t matter whether you have standard landline telephone lines, use a VoIP phone service, or want something that will combine the two—IVM can be configured for a variety of setups.

IVM also includes some impressive features that are sure to add an extra layer of professionalism to your business phone system. For example, the Auto Hours setting in IVM allows you to set different “answering behaviors” based on the time of the incoming call. This can be used to play an off-hours message to customers calling outside of your normal business hours. You can even set up more complex interactive voice response systems, turning your phone line into an information line for customers to find answers to frequently asked questions at the press of the button.

Getting Started with IVM Voicemail Software

While IVM can be connected to your traditional landline with the use of a voice modem or telephony board to manage voicemail for your current phone system, switching to VoIP can further your cost saving, because there is no additional hardware required to connect a VoIP telephone line with IVM or a Virtual PBX.

IVM is a very powerful telephony tool and I could go on all day about the features and benefits of using IVM, but the easiest proof is in the product. IVM comes with a free 14-day trial, and will work on any PC, giving you time to interface with the application and see how it can improve your phone system and boost your business potential.

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